1. Terms Of Use

The use of this website is subject to the following terms of use:

1.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice

1.2 This website uses cookies to monitor browsing preferences. If you consent to the use of cookies, your browsing & purchase activity on this site may be stored by us and processed by third parties for analysis and marketing purposes.

1.3 By entering your details on this website either as part of a sale, to contact us or subscribe to email lists, you confirm that you agree to our Privacy Policy.

1.4 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.5 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1.6 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.7 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

1.8 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1.9 From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

1.10 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

2. Conditions Applicable

2.1 These Conditions shall apply to all contracts for the sale of Goods by TheUKvapers to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order confirmation of order or similar document. These conditions will prevail over any other information supplied to the Buyer or displayed on our website.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these conditions.

2.3 The contract for sale of the Goods shall not be concluded until TheUKvapers has confirmed the order to the Buyer either by email, phone or fax.

2.4 Acceptance of delivery/collection of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these conditions.

2.5 Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by TheUKvapers

2.6 If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team at Sales@theukvapers.com

3.The Goods

3.1 The quality and description of the Goods shall be as set out in the Order. We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team at sales@theukvapers.com

3.2 TheUKvapers may from time to time make changes in the specification of the Goods which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the Goods. Also, TheUKvapers do not warrant that the colour of the Goods will exactly match the colour shown on the website.

4. Eligibility

4.1 Users of this Site and any products sold on this Site must be over the age of 18. We perform age verification checks to ensure the sale of products to over 18’s only. You can find out more about these checks in our Privacy Policy. We have taken all possible and necessary measures to ensure that persons under 18 cannot purchase these Products.

4.2 These Products are intended for use only by smokers.

5. Warranties And Liability

5.1 TheUKvapers warrants that the Goods will at the time of delivery/collection correspond to the description given by the Seller .

5.2 Products purchased via this Site must only be used in accordance with the instructions provided with the products and/or on this Site. TheUKvapers accept no responsibility for damage, loss or injury caused by improper use of the products sold. The Buyer must be aware of the following details:

5.2.2 Where stated on the packaging, our e liquids and cigalike refills contain nicotine. Nicotine can be a toxic and addictive substance. Nicotine-containing products are only intended for use by smokers aged 18+ and are not intended for children or pregnant women. If you have any pre-existing conditions, you should consult your doctor before using products containing nicotine.

5.2.3 Any e liquid or cigalike cartomizer containing nicotine may be harmful if ingested in sufficient quantities; with a risk of fatality should it be consumed by a child. Other ingredients may be harmful to animals (even if the e-liquid does not contain nicotine). In the case of accidental ingestion, medical advice should be sought if you feel unwell (or immediately in the case of ingestion by a child) and the doctor shown the bottle and packaging from which the product was consumed. All of our e-liquid and refill cartomiser (whether nicotine-containing or otherwise) products must be safely stored when not in use. They must be kept out of the reach of children and animals at all times.

5.2.4 Skin contact with e-liquid may be harmful and should be avoided wherever possible. If the product comes into direct contact with the skin, the affected area should be washed with plenty of soap and water. If the product comes into contact with the eyes, the affected area must be rinsed thoroughly and medical advice sought. If e-liquid is spilled onto clothing, this should be washed before reuse.

5.2.5 Do not eat, drink or smoke when handling e-liquids and wash your hands thoroughly after handling any e-liquid product.

5.2.6 Whilst every measure has been taken to make our packaging child-proof and all appropriate explicit warnings and cautions explicitly provided on packaging and labelling, we cannot be held responsible for any personal injury arising from or attributable to a failure to comply with the warnings and instructions as listed in this clause or from failure to use any product as intended or in accordance with the instructions provided with that product.

5.2.7 E Cigarette devices and batteries must only be charged with the charging equipment supplied by the Seller. Adaptors for charging other devices (such as phone charging adaptors) must not be used to charge any electronic cigarette batteries.

5.2.8 The Buyer must adhere to our Battery Safety Information. TheUKvapers will not be liable for any fault or incident that arises from not adhering to these safety guidelines.

6. Returns

All Goods returned to us must be destroyed even if they were unopened and unused. For this

reason, we cannot offer refunds for returned or unwanted Goods. Full refunds can only be offered on orders cancelled prior to dispatch.

If an order arrives damaged:

• Crushed box and some goods got damaged

  • We will replace the damaged  after sufficient evidence has been provided of the damaged product. 

• Liquid/Solution bottle is leaking or smashed

• CANCEL: ‘Cancel’ or ‘Cancellation’ of an order would refer to an order being cancelled before it is shipped by TheUKvapers . Cancellations are allowed till the order has been shipped/dispatched from TheUKvapers. Once the Order is dispatched/Shipped no cancellations are allowed.
• REMARK: Please take video everytime while opening your parcel for evidence claim. without this video we will no refund or replacement claim.